Welcome to Techwalk Solutions
This Privacy Policy explains how we collect, use, share, and protect user information when you interact with our services, including but not limited to the use of our app integrated with the WhatsApp Business Platform.

By accessing or using our services, you agree to the terms outlined in this policy.

1. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and other contact details.
  • Device Information: IP address, device type, operating system, browser type, and usage data.
  • Message Content: Required for message delivery via the WhatsApp Business Platform.
  • Payment Information: For paid services, including billing details or payment gateway information.
  • Log Data: Details about how you interact with our app or services.

2. How We Use Your Information
The information collected is used to:

  • Provide and improve our services.
  • Communicate with you, including through WhatsApp.
  • Comply with WhatsApp Business Platform policies and Meta guidelines.
  • Process payments and manage billing.
  • Analyze usage data and enhance customer experience.
  • Respond to inquiries and offer technical support.

3. Sharing Your Information
Your data may be shared in the following situations:

  • With Meta (WhatsApp): For message delivery via their cloud servers.
  • Service Providers: Third parties handling payments, hosting, and analytics.
  • Compliance: To meet legal obligations or law enforcement requests.

4. Data Security
We take strong measures to protect your information, including:

  • Encrypting data (SSL/TLS) during transmission.
  • Restricting access to sensitive information.
  • Monitoring and auditing for vulnerabilities.

However, no method of data transmission or storage is 100% secure.


5. Your Rights
You have the right to:

  • Access your personal data.
  • Correct or update your information.
  • Request data deletion.
  • Opt-out of non-essential communications.

For requests, contact us at contact@techwalksol.com.


6. Retention of Data
We retain your data only as long as necessary for business or legal purposes. Upon request, we will delete or anonymize your data.


7. Third-Party Links
Our app may include links to third-party services. We are not responsible for their privacy practices and encourage you to review their policies.


8. Updates to This Policy
This Privacy Policy may be updated periodically. Changes will be noted by updating the “Last Updated” date.


9. Contact Us
For questions or concerns about this Privacy Policy, reach out to us at:

By using our services, you consent to the practices described in this Privacy Policy.

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